Hanoi Charming Hotel

  Lopez Alarcon P... 

The employees are so nice and helpful. And their service makes you really feel coming back home. And also the cleaniniess is remarkable.

  Customer Review 

The staff are so nice and helpful. And their service makes you really feel coming back home. And also the cleaniniess is remarkable.

   Philip D... 

At first I thought that the smiling were like. " OK, do yo wanna buy a tour from us. " but in fact, there are genuine exceptional staff and incredibly kind and well aware of what the word "service" means ! With no doubt, my really best stay in Vietnam up to now.

  David B... 

Very warm wellcome, extremely warm and friendly staff, nice athmosphere and very good mix of guests.

  Customer Review 

Very warm wellcome, extremely warm and friendly staff, nice athmosphere and good mixture of guests.

  Reeves David R... 

Such a friendly, attractive and clean hotel - absolutely nothing was too much trouble and all of the staff are lovely. We particularly enjoyed the bicycle tours they exclusively supply - the staff organised bicycles for us, gave us a detailed map and guide, and off we went. Going around by bicycle is definietly the greatest way to discover this stunning city!

  Ann M... 

We picked this hotel based on its rating and reviews on Trip Advisor and we were not disappointed! The hotel is new and conveniently located in Ha Noi. On arrival you are provided with a welcome drink and some fruit. There is complimentary breakfast with a good selection of 'Western-style' (i. e. eggs, baguettes, fruit and cereal) and Vietnamese-style food (i. e. pho). The hotel also provides complimentary snacks in the afternoon (tropical fruit or cakes). Rooms are spacious and modern, including a computer with free internet access, TV and DVD player. The highlight of this hotel has to be it staff - genuinely helpful and friendly, and seriously funny. Would definitely recommend to others, and looking forward to staying at the Charming Hotel for my next trip to Ha Noi.